24-Hour Refund Policy
Last revised: August 18, 2026 • Valid for all new subscriptions across Sweden, Norway, Denmark, Finland, and global orders.
STRICT 24-HOUR MONEY-BACK GUARANTEE
We offer a full 100% money-back refund on all subscription tiers if requested within strictly 24 hours of your initial purchase confirmation. We encourage all users to test our service extensively upon receiving their login credentials.
1. Eligibility for a Full Refund
You qualify for an immediate, hassle-free refund if:
- Your refund request is submitted within 24 hours of your initial order timestamp.
- You experienced persistent technical issues or device incompatibility that our support team was unable to resolve.
- You provide your active username, order confirmation email, or WhatsApp transaction reference.
2. Non-Refundable Scenarios (After 24 Hours)
Because IPTV server line activations incur immediate non-recoverable bandwidth provisioning costs with our server nodes, refunds cannot be granted under the following circumstances:
- Any request submitted after 24 hours from purchase.
- Account suspension resulting from unauthorized sharing of login credentials across simultaneous locations.
- Temporary ISP outages or home Wi-Fi signal issues unrelated to our server gateway status.
3. How to Request Your 24-Hour Refund
To initiate a refund, please contact our 24/7 billing desk with your order details. Refunds are processed back to the original payment source within 1–3 business days.